Terms & Conditions
Last updated: January 2025
Agreement to Terms
By accessing and using the Eco Star website and services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please do not use our services.
Products and Services
Eco Star offers premium cleaning products for household and commercial use. We reserve the right to:
- Modify product specifications and pricing without prior notice
- Limit quantities available for purchase
- Discontinue products at any time
- Refuse service to anyone for any reason
Ordering and Payment
Orders are placed through WhatsApp communication. Payment terms, delivery schedules, and order confirmation will be discussed and agreed upon via WhatsApp. All prices are in Indian Rupees (INR) unless otherwise stated.
Delivery
We deliver across India. Delivery times and charges vary based on location and order size. Specific delivery details will be provided when you place your order via WhatsApp.
Returns and Refunds
We want you to be satisfied with your purchase. Our return policy includes:
- Returns accepted within 7 days of delivery
- Products must be unused and in original packaging
- Refunds processed within 7-10 business days after return approval
- Customer responsible for return shipping costs unless product is defective
Product Usage
All Eco Star products should be used according to the instructions on the label. We are not liable for any damage or injury resulting from misuse of our products. Keep all products out of reach of children and pets.
Limitation of Liability
Eco Star (Global Enterprises) shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services. Our total liability shall not exceed the purchase price of the product in question.
Intellectual Property
All content on this website, including text, images, logos, and product descriptions, is the property of Eco Star (Global Enterprises) and protected by copyright laws. Unauthorized use is prohibited.
Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services constitutes acceptance of the modified terms.
Contact Information
For questions about these Terms and Conditions, please contact us:
- Email: globalenterprises8.25@gmail.com
- Phone: 7888066444
- Address: 803 Alqasmi Complex A Wing, Ground Floor Room No 3, New Gauripada, Bhiwandi, Thane, Maharashtra 421308
